Summary:

As a Customer Service Assistant at Pizza Riveria, you will play a vital role in delivering exceptional service to our customers in the vibrant hospitality and catering industry. This temporary, casual position in Townsville City, Queensland, offers an exciting chance for entry-level candidates to gain valuable experience while contributing to a friendly and dynamic team environment.

Responsibilities:

- Greet customers warmly and assist them with their orders
- Provide information about menu items and specials
- Handle customer inquiries and resolve any issues promptly
- Maintain cleanliness and organisation of the service area
- Process transactions accurately and efficiently
- Assist in food preparation and presentation as needed
- Collaborate with team members to ensure smooth operations

Qualifications:





- No formal education required; a passion for customer service is essential
- Previous experience in a customer service role is an advantage but not mandatory
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic numeracy skills for handling transactions
- Flexibility to work varied hours, including evenings and weekends
Customer Service (Phone/Counter)

A junior candidate is ideal for this position, preferably with some experience or at least the confidence to handle phone order and serve customers. Approximately 6 – 9 hours per week.

📌 Pizza Riveria – Customer Service assistant (Townsville)
🏢 Ottos Group
📍 Townsville