Defence Bank is seeking a Guidance Communications Manager in Melbourne to own member guidance and content strategy across website content, lifecycle communications and digital experiences. You will shape connected member journeys, ensuring explicit, consistent guidance wherever members interact with us.
You'll lead strategy and hands-on delivery to transform complex information into practical guidance, building confidence, trust and long-term member relationships within a lean marketing team.
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📌 Guidance Communications Lead — Member Journeys & Content (Melbourne)
🏢 Defence Bank
📍 Melbourne
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