Looking to kick-start your career in a supportive corporate environment?

About the Opportunity

We are looking for someone with a positive attitude, great customer service skills and a genuine willingness to learn. Whether you have worked in retail, hospitality, customer service, call centres or administration, we would love to hear from you.

Why Join Crawford?

- No insurance experience required – we will teach you everything you need to know
- Supportive, social team that wants to see you succeed
- Join a global leader in insurance and claims management
- Genuine career progression and development opportunities

About You

- Positive, enthusiastic and eager to learn
- Passionate about delivering great customer service
- Strong communication and relationship-building skills
- Highly organised with excellent attention to detail
- Able to manage competing priorities in a fast-paced environment
- A team player who enjoys helping others





Key Requirements

- Exceptional customer service skills
- Robust organisational and time management skills
- Excellent verbal and written communication
- High attention to detail
- Administration, call centre, retail or customer service experience highly regarded
- Insurance or claims experience desirable but not essential

Key Responsibilities

- Register and lodge claims
- Manage team inboxes and correspondence
- Update and maintain claims management systems
- Prepare reports and documentation
- Respond to customer enquiries via phone and email
- Liaise with clients and service providers
- Provide administrative support to the wider team
- Assist with claims-related activities as required

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📌 Business Services Administrator (New South Wales)
🏢 Crawford
📍 New South Wales