We are looking for a Senior Client Delivery Manager to own end-to-end operational excellence for a large, strategic customer in South Australia.
You’ll be the primary face of our organisation to the customer, equal parts trusted advisor, delivery leader, and growth driver.
What you’ll be doing
- Leading and being fully accountable for all deliverables to a large, complex strategic customer ensuring all KPIs and SLAs are met and exceeded
- Acting as the primary executive relationship holder building trust, navigating complexity, and driving long term partnership
- Overseeing the planning and execution of programs and projects, keeping delivery on track and stakeholders informed at every stage
- Working closely with operational teams to drive network performance, reliability, and a robust security posture across the customer environment
- Contributing to customer strategy and planning — introducing innovations and future directions aligned with our broader organisational vision
What you’ll bring
We’re open to a range of backgrounds - what matters most is that you can demonstrate the following:
- A solid grasp of project and program management you understand how to structure delivery, manage risk, and keep things moving when they get complicated
- Strong executive stakeholder management skills you’re comfortable at the table with senior leaders across complex organisations and know how to build lasting trust
- Experience in government, defence, emergency services, mining, energy, utilities, or any other high stakes environment though we’re genuinely open to compelling candidates from outside these sectors too
- A commercial mindset you see delivery excellence and business growth as two sides of the same coin
Excellent communication and motivational skills, with the ability to bring operational teams and senior stakeholders along with you
We are an inclusive employer committed to fostering a diverse and accessible workplace. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, LGBTQIA+ individuals, people of all ages, and those from culturally and linguistically diverse backgrounds.