Desktop Support Engineer (Australian only)
Location: Melbourne
Position: Permanent
Need only Local (Australian) Candidate
Desktop Support Engineer Responsibilities and Duties
- Oversee and update assigned support service requests.
- Handle daily technical support activities on desktop support, data network and server management.
- Grow clients and communicate to Account Manager by determining recent opportunities for optimization.
- Setup desktop computers and peripherals and test network connections.
- Test computers to ensure proper functioning of computer systems.
- Train end users on usage of computer hardware and software.
- Develop and manage effective professional working relationships with contractor personnel, coworkers and clients.
- Adhere to policies as per corporate manuals and directives.
- Extend computer support for systems software and hardware.
- Setup computers and install software for various applications and programs.
- Interact with staff on desktop problems and their resolution.
- Network and connect computers within organization to better communication.
- Order or buy computer systems and liaise with purchase and supplies department.
- Maintain computer peripheral devices like printers and resolve associated problems.
- Ensure hardware shipments are properly transported and stored correctly in the stockroom.
Core, Advanced & Technical Skills
Core skills:
- Knowledge of computer science
- Knowledge of software engineering
- Background in IT
- Ability to multitask
- Keep calm under pressure
Advanced skills:
- Programming experience
- Network security experience
- Training experience
Preferred Certifications
- Microsoft Certified Professional (MCP)
- Microsoft Certified Solutions Expert (MCSE)
- Information Technology Infrastructure Library (ITIL)
Interested candidates can apply or share updated CV on
[email protected] or can reach me on +61 283 195 538.
Regards
Purnima
#J-18808-Ljbffr
📌 Desktop Support Engineer (Australian only) (Melbourne)
🏢 CareCone Group
📍 Melbourne