Training Resources Group, Inc. seeks a Customer Experience Specialist to manage customer emails and tickets, guiding users of eSkilled’s LMS, SMS, and related software toward smoother experiences.
You will educate customers, coordinate onboarding, and capture feedback to improve services, while maintaining high CSAT and SLA adherence. The role emphasizes solid written communication, CRM/ticketing proficiency, and collaboration with the Customer Success team to schedule client trainings and
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📌 Remote Customer Experience Specialist — Fast Career Growth (New South Wales)
🏢 Training Resources Group
📍 New South Wales
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