ReadyTech is seeking a senior skilled to own end-to-end customer relationships for a portfolio of managed services customers. You will ensure service delivery aligns with SLAs, compliance, and customer expectations, while coordinating cross-functional teams to resolve escalations and drive performance reviews.
The role focuses on risk management, renewals, and strategic account growth, partnering with implementation, product, and support teams to deliver outcomes and protect revenue.
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📌 Senior Payroll Services Lead: Client Success & Delivery (New South Wales)
🏢 ReadyTech
📍 New South Wales
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