- CMDB implementation, governance, and maintenance
- Vulnerability Response
- Security Incident Response (SIR)

Job Description

- ServiceNow ITOM
- CMDB implementation, governance, and maintenance
- Common Service Data Model (CSDM)
- Vulnerability Response
- Security Incident Response (SIR)

Required Skills

- ServiceNow ITOM
- CMDB implementation, governance, and maintenance
- Common Service Data Model (CSDM)
- Vulnerability Response
- Security Incident Response (SIR)

Certifications

- Current ServiceNow Certified System Administrator (CSA) - Mandatory
- Certified Implementation Specialist (CIS) - Preferred

The ideal candidate should have solid hands-on experience in implementing and supporting ServiceNow ITOM and Security Operations modules, as well as expertise in CMDB health, CSDM adoption, and service mapping. The resource should be capable of engaging with business and technical stakeholders and delivering quality outcomes.

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📌 ServiceNow ITOM (Melbourne)
🏢 Xpt Software Australia
📍 Melbourne