Engage with customers to understand their needs and provide expert product recommendations
Process sales transactions accurately and efficiently, maintaining detailed records
Coordinate service workshop deliveries and pickups to customer locations in a qualified and timely manner
Ensure delivered products are in excellent condition and properly set up at customer sites
Build and maintain strong customer relationships to encourage repeat business and referrals
Manage inventory levels and liaise with staff regarding stock availability
Respond to customer enquiries and resolve any issues or concerns with professionalism and care
Maintain accurate delivery documentation and update customer records
Represent Bowral Mowers positively at all times, upholding company values and standards
What we're looking for
Proven experience in sales and/or customer service roles within the trades, services, or retail sector
Strong communication and interpersonal skills with the ability to build rapport with diverse customers
Mechanical aptitude required.
Physical capability to handle product deliveries and set-up tasks
Valid driver's license
Excellent organisational and time management skills
Ability to work independently and as part of a team
Attention to detail and accuracy in record-keeping and transaction processing
Willingness to learn about products and industry knowledge
Reliability, punctuality and a professional demeanour
Preferred: Experience in the lawn and garden equipment industry or similar mechanical products
What we offer
Competitive full-time salary and conditions
Ongoing training and development opportunities to enhance your sales and product knowledge
A supportive team environment where your contributions are valued
The opportunity to build a rewarding career in a growing, established business
Flexible workplace practices that support work-life balance
About us
Bowral Mowers is a trusted provider of quality lawn and garden equipment, serving the local Bowral community and surrounding regions. With a commitment to customer excellence and product quality, we have built our reputation on reliable service and expert advice. Our team is passionate about helping customers find the right solutions for their outdoor needs, and we pride ourselves on our professionalism, integrity, and dedication to customer satisfaction. We are a locally-focused business where staff are valued members of the community.