- Provide leadership, direction and support to professional and administrative staff within a Community Service Centre
- Manage all aspects of Community Service Centre operations, including human resources, finance, office administration, performance monitoring and reporting
- Deliver DCJ core functions and services to vulnerable children, young people and families
- Establish collaborative relationships with community partners and NGOs to integrate local service provision
- Lead implementation of operational changes aligned with DCJ’s corporate and strategic direction
- Develop strategies and make decisions in emotionally charged, difficult and controversial situations
- Build and monitor a fair, inclusive and diverse workplace culture
- Develop unit plans addressing team capability, strengths, development opportunities and continuous improvement
- Address and resolve team and individual performance issues in a timely and effective manner
- Work closely with Aboriginal communities and lead a significant Aboriginal workforce

Requirements

- Tertiary qualification in social work, social/Behavioural Science, Welfare or a related discipline, and/or equivalent knowledge, skills and experience
- Demonstrated commitment to ongoing career development
- Strong cultural capability and commitment to culturally safe practice
- Ability to build and maintain respectful relationships with Aboriginal people, communities and stakeholders
- Applicants should currently reside within the district or relocate before commencing employment




- Valid driver’s license
- Willingness and ability to travel to local offices including Broken Hill, Dareton and Wilcannia, and across the broader South West NSW region
- Subject to reference checks
- National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
- Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012

Core Competencies

Demonstrates strong leadership and operational management skills within a Community Service Centre, focusing on human resources, finance, and performance monitoring. Exhibits cultural capability and commitment to building respectful relationships with Aboriginal communities and stakeholders.

Highest-signal resume keywords

- Leadership
- Community Engagement
- Cultural Capability
- Operational Management
- Performance Monitoring

ATS Optimization Keywords

Hard Skills

- Tertiary Qualification in Social Work
- Human Resources Management
- Finance Management
- Office Administration
- Performance Reporting
- Strategic Planning
- Continuous Improvement

Soft Skills

- Conflict Resolution
- Relationship Building
- Team Development
- Emotional Intelligence

Certifications & Qualifications

- Valid Driver's License
- National Criminal History Record Check
- Working with Children Check

Industry Keywords

- Community Service
- Aboriginal Workforce
- Culturally Safe Practice
- Vulnerable Children and Families
- Collaboration with NGOs

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📌 Client Services Manager (Broken Hill)
🏢 Jobtailor
📍 Broken Hill