- Develop and implement communication and engagement plans supporting infrastructure project delivery and best-practice engagement principles
- Provide strategic engagement advice to project teams, delivery partners, and business stakeholders
- Build and maintain relationships with customers, community groups, local councils, government agencies, private landowners, and other stakeholders
- Lead community engagement activities, information sessions, and stakeholder meetings
- Coordinate communications materials across channels and audiences
- Analyse community feedback to inform decision-making
- Identify risks to customer and community experience and advocate for positive customer outcomes
- Contribute to best-practice engagement across the organisation
Requirements
- Demonstrated experience developing and delivering engagement programs for infrastructure projects
- Robust understanding of community engagement principles
- Understanding of diversity and inclusion practices
- Experience working with diverse and hard-to-reach communities
- Excellent stakeholder engagement, influencing, and relationship management skills
- Strong written and verbal communication skills
- Experience preparing content for varied audiences and channels
- Ability to analyse engagement outcomes, identify risks, and provide strategic advice
- Qualification in Communications or a related field
- IAP2 certification highly regarded
- Current Victorian driver’s licence essential
- Willingness to travel across the service region
- Willingness to participate in occasional engagement activities outside standard hours and sometimes on weekends
- Ability to complete pre-employment reference checks, medical assessments, and a national police check
- Verification of working rights in Australia
Core Competencies
Demonstrates expertise in developing and delivering community engagement programs for infrastructure projects, with a strong focus on stakeholder engagement, relationship management, and strategic communication. Proficient in analyzing engagement outcomes and advocating for positive customer experiences while adhering to diversity and inclusion practices.
Highest-signal resume keywords
- Community Engagement Programs
- Stakeholder Engagement
- Strategic Communication
- IAP2 Certification
- Relationship Management
ATS Optimization Keywords
Hard Skills
- Engagement Program Development
- Community Feedback Analysis
- Content Preparation
- Risk Identification
- Diversity and Inclusion Practices
Soft Skills
- Influencing Skills
- Relationship Building
- Written Communication
- Verbal Communication
- Analytical Skills
Certifications & Qualifications
- IAP2 Certification
- Qualification in Communications
Industry Keywords
- Infrastructure Projects
- Community Groups
- Local Councils
- Government Agencies
- Private Landowners