Senior Operations Manager (Venues & Events)

STH Group, Sydney, Recent South Wales, Australia.

Base Pay Range

A$125,000.00/yr - A$135,000.00/yr

Job Summary

As Senior Operations Manager (Venues & Events), you will play a critical leadership role in delivering world‑class, premium travel and hospitality experiences for Men’s Rugby World Cup (RWC) 2027 in Australia. With responsibility for planning and hands‑on operational delivery across a complex, multi‑stadium event environment, this role ensures seamless execution, exceptional service standards, and unforgettable fan experiences. Working closely with the Head of Event Delivery, you will connect strategy to on‑the‑ground delivery, ensuring operational excellence across all venues and events.

This position oversees supplier and venue coordination, stakeholder alignment, and on‑site leadership, while supporting budget management, compliance and risk mitigation to deliver safe, efficient and high‑quality events. You will also drive continuous improvement through innovation, sustainability initiatives and service optimisation, while developing team capability through training and leadership.

About You

- Venue & Event Operations:



Extensive experience in executing large‑scale events with a focus on seamless delivery and operational excellence.
- Operational Leadership: Proven track record in leading and developing multi‑disciplinary teams to ensure the effective execution of diverse event components.
- Strategy: Proficient in creating and implementing strategic operational plans that align with organisational objectives and optimise event execution.
- Financial Management: Skilled in budgeting, resource management and financial reporting to support cost‑effective event operations.
- Supplier & Venue Relationship Management: Strong background in negotiating and managing partnerships with suppliers and venues, ensuring adherence to high operational standards.
- Customer Experience Focus: Committed to enhancing fan experiences, driving innovative service delivery improvements.
- Sports and Events: A passion for sport, rugby, travel and events would be beneficial but is not essential.

Application Deadline

Applications close – Friday 16th January 2026.

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📌 Senior Operations Manager RWC 2027 (New South Wales)
🏢 STH Group
📍 New South Wales