Bluebird Talent Asia Pacific leads an established IT services group focused on managed services, security, and data/AI. The new Head of Managed Services will unify Service Desk, Escalation, and TAM, delivering strong SLA performance and transparent career paths while partnering with senior leadership.
The role requires building operating rhythm, standards, and scalable processes for a growing multi-service MSP with a hands-on, data-driven leadership style.
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📌 Head of Managed Services: Delivery & SLA Leader (City of Sydney)
🏢 Bluebird Talent Asia Pacific
📍 City of Sydney
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