Rentokil is looking for an organised Service Planner with strong administrative and communication skills to join the team in Campbellfield on a full-time basis.
The core responsibilities in this role include:
- Organisation and scheduling of regular field service activities in Hygiene
- Ensuring all Service Technician visits are loaded within set time frames and variances from divisional expectations are reported to your line Manager
- Organise installations and jobs for completion within divisional time frames and expectations
- Respond to customer enquiries/complaints on service and where required as well as arrange necessary non-routine service calls
- Deal with all paperwork and administration related to service activities and routing of documents for entry onto Branch Contracts Computer System
- Ensure all daily routines completed by technicians are recorded in accordance with divisional requirements
- Provide ongoing reports requested by management in relations to such items as state of service, jobs, customer service history, specific technician productivity and customer retention
- Maintain reporting spreadsheets within timeframes
The ideal candidate will have:
- Strong written and verbal communication skills
- Ability to give clear instructions
- Previous experience in a similar role, or rapid-paced office environment
Benefits of being part of the Rentokil Initial team:
- Working for the world’s largest pest control company
- Comprehensive induction and training
- Access to employee assistance program, for you and your family
- Ongoing learning and development
- Career Progression, many of our employees have expanded into other roles across the company
- ...and more
As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.
If the idea of working in a highly collaborative, friendly, yet busy, and hardworking team organization that is on a growth trajectory sounds like you,
"The team culture is inclusive, family-oriented and feels like a small business even though it is global"
“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”
“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”