Support Engineer (Sydney)

Support Engineer (Sydney)

16 Aug
|
XPT Software Australia Pty
|
Sydney

16 Aug

XPT Software Australia Pty

Sydney

Must Have Skills:

5+ years of experience in DNS operations/support, with at least 2–3 years at L3 level

Solid hands‑on experience with BIND (open‑source DNS)

Deep understanding of

· DNS protocol internals

· Authoritative vs Recursive DNS

· TTL, caching behavior, and query resolution flow

Strong Linux/Unix system administration experience

Strong networking fundamentals

· TCP/IP, UDP

· Latency and routing behavior

Nice to Have Skills:

 Experience with Anycast DNS deployments  Exposure to other DNS software: Unbound, PowerDNS, Knot DNS  Automation and scripting (Shell, Python, Ansible)

 Monitoring tools:

- Prometheus, Grafana, Nagios, Zabbix

 ITIL processes (Incident, Problem, Change Management experience)

Requirements



📌 Support Engineer (Sydney)
🏢 XPT Software Australia Pty
📍 Sydney

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