About the Role

We are seeking a Technical Business Analyst with 7–10 years of experience who can bridge the gap between business needs and technical solutions in enterprise-scale digital programs. The ideal candidate will have experience with Adobe Experience Manager (AEM/AEMaaCS) or equivalent enterprise Web Content Management (WCM) platforms, enabling them to translate complex requirements into actionable deliverables for development and governance teams.

Key Responsibilities

- Requirement Gathering & Analysis

- Collaborate with business stakeholders, product owners, and technical teams to elicit, document, and validate requirements.

- Translate business needs into functional specifications, user stories, acceptance criteria, and process flows.

- AEM/WCM Expertise

- Act as the functional SME for AEM/AEMaaCS (or equivalent WCM platforms such as Sitecore, Drupal, etc.).

- Document and validate requirements for AEM components, templates, workflows, content fragments, and integrations.

- Support governance initiatives including multi-brand setups, author enablement, and compliance-driven workflows.

- Integration & Technical Liaison

- Partner with architects and developers to ensure requirements align with enterprise integration patterns (e.g., CRM, DAM, Analytics, Identity, Payment Gateways).

- Support API/microservices documentation, data mapping, and validation.

- Governance & Documentation

- Produce audit-ready documentation: BRDs, FRDs, traceability matrices, impact assessments, and Confluence-ready governance pages.

- Ensure solutions meet compliance, scalability,



and performance standards.

- Testing & Validation

- Support QA/UAT teams with test case design, requirement traceability, and defect triage.

- Validate AEM/WCM features against business scenarios and governance rules.

Requirements

- Must-Have: Prior experience working on Adobe Experience Manager (AEM/AEMaaCS) or enterprise WCM platforms.

- 7–10 years of experience as a Business Analyst in digital platforms, eCommerce, or enterprise CMS environments.

- Strong knowledge of Agile/Scrum methodologies, and backlog management tools (JIRA, Confluence).

- Experience in functional documentation: BRDs, FRDs, user stories, acceptance criteria, process maps.

- Familiarity with integration workflows (CRM, DAM, Analytics, Identity, Payments).

- Knowledge of Adobe Analytics, Target, Launch, or other Adobe Experience Cloud solutions.

- Experience with multi-brand governance, compliance-driven environments, and author enablement.

- Excellent communication skills to work across business, technical, and governance teams

Benefits

Positive to Have

- Exposure to Adobe Commerce (Magento) or other enterprise commerce platforms.

- Understanding of API/microservices, cloud-native architectures, and DevOps workflows

Soft Skills

- Strong analytical and problem-solving mindset.

- Ability to challenge assumptions, identify risks, and propose evidence-based solutions.

- Excellent stakeholder management and cross-functional collaboration skills.

- Self-driven, detail-oriented, and comfortable working in fast-paced enterprise environments.

📌 Technical Business Analyst (Parramatta)
🏢 DLUX TECH
📍 Parramatta