To contribute to the growth and profitability of the Company wherever possible, though improving customer satisfaction and Company reputation. To be successful in this role requires completing all required functions accurately and on time. As an employee, I have the duty to cooperate with the employer in the implementation of the employer’s safety systems, ensuring reasonable care for the health and safety of myself and any person who is under my control.
What is my mission when doing my job?
By using my wide-ranging knowledge and providing coverage in the variety of functions required of the role, I will significantly contribute to the effective and efficient operations of Eagle Farm Workshop.
Who do I regularly deal with?
Workshop
Operations
What do I need to achieve this?
Ability to quickly learn Company procedures, policies and systems
Ability to work independently and as part of a cohesive team
Initiative when working unsupervised
Ability to delegate work
Excellent oral and written communication
Excellent time management and organisational skills
High level of attention to detail
Follow instructions and apply practical judgement
Ability to apply knowledge and applications of safety standards
Ability to provide quality customer service both internally and externally
Knowledge of spare parts
Mechanical knowledge
Ability to attend to breakdowns unsupervised
Good knowledge of Detroit motors, Eaton and Rockwell differentials
Good knowledge and understanding of differentials and gearboxes
Good knowledge of electrics and air conditioning systems
Air conditioning certificate and accreditation (Air Conditioning Tradespersons)
Sound knowledge of auto electrics
Excellent diagnostic skills
What would be helpful to have to achieve this?
Motor Vehicle Licence – HR, C Class
Relevant trade qualification
First Aid
Basic Computer knowledge
What does my job involve?
Service and Repair Coaches
SKILL
MEASURES
Coaches are in sound working order
100% compliance with safety standard
No delays, accidents or breakdowns because of mechanical work
Detect mechanical and electrical faults
100% compliance with safety standard
No delays, accidents or breakdowns because of mechanical work
Repair / replace parts when needed
100% compliance with safety standard
No delays, accidents or breakdowns because of mechanical work
Replace tyres
100% compliance with safety standard
No delays, accidents or breakdowns because of mechanical work
Body repairs
100% compliance with safety standard
No delays, accidents or breakdowns because of mechanical work
Record keeping
100% accuracy in entering data onto the Workshop system, tracking and retrieving simple data
Showing my commitment to Workplace Health and Safety
SKILL
MEASURES
Demonstrate safe workplace practices
- Liaise with the Safety Officer on a frequent basis
- Report safety incidents in writing
- Comply with any lawful safety direction, instruction or training
- Wear Personal Protective Equipment
- Not interfere with any equipment provided for safety
- Not wilfully injure yourself
100% Compliance with company policies and procedures
No avoidable accidents or incidents
No increase in Workcover claims
Lift items in accordance with safe manual handing practices
Reduction in Workcover claims submitted
Observation from colleagues/superiors
Abide by weight and size restrictions for freight and mail
Adherence to weight and size restrictions and take action if restrictions are exceeded
Keep the workplace clean
Maintain cleanliness of work areas
Report Workplace Health & Safety issues to the Safety Representative
My other Personal Attributes
SKILL
MEASURES
Display a positive and helpful attitude to other staff
Feedback from internal and external clients
No grievances/complaints lodged
Solve problems within appropriate time frames and develop several alternative solutions to problems
Observation from manager/supervisor
Ensure attire is well maintained and worn appropriately
No breaches of company uniform policy
Adapts well to changes in their job or work environment
Observation from manager/supervisor
Work effectively with others
Observation from manager/supervisor
No grievances/complaints lodged
Willingness to accept responsibility and displays initiative
Feedback from internal and external clients
Follow lawful and safe direction from Management
No disciplinary action
Acknowledgement
I acknowledge that the above document has been reviewed and represents a true statement of the expectations of the Tradesperson – Eagle Farm and I agree to accept the responsibilities as outlined.