The Recruitment Company is seeking an experienced Financial Assistance Team Leader to guide our Case Management team across Sydney and Manila. This hands-on role oversees daily operations of a team of Collections and Hardship Officers, driving performance while delivering fair, empathetic customer outcomes.
You will coach and develop staff, improve processes, and partner with internal and external stakeholders to resolve arrears and hardship cases.
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📌 Financial Assistance Team Lead: Collections & Support (New South Wales)
🏢 The Recruitment Company
📍 New South Wales
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