Great Southern Security is seeking applications from organised, customer-focused and motivated candidates for the part-time role of Administration, Scheduling & Operations Support Officer based at our Head Office in Goolwa Beach, South Australia.

This role provides administrative and operational support to our Service Delivery Coordinator and Operations Coordinator, helping ensure the smooth day-to-day delivery of security services across South Australia.

We are happy to accommodate school hours for the right applicant. Initially, the role will be 2-3 days per week, with the chance to increase to a full-time position as the business continues to grow.

About the Role

This role provides administrative and operational support across both our Security Guarding and Electronic Security divisions.

You will be the key link between our customers, technicians and field staff, helping coordinate installations, maintenance works, fault call-outs, rostering and general operational activities.

This is not a traditional administration role. You will be actively coordinating technicians and security staff, communicating with customers, scheduling works and helping ensure our services are delivered efficiently and professionally.

This position would suit someone who enjoys working with people, solving problems, managing competing priorities and helping keep a busy operations team organised.

Key Responsibilities

- Schedule Security Officers and Electronic Security Technicians

- Coordinate customer bookings for installations, servicing and fault call-outs

- Liaise with customers regarding appointments, service requests and enquiries

- Follow up quotations and customer opportunities

- Support rostering and workforce scheduling activities

- Maintain employee, customer and operational records

- Data entry and database maintenance

- Assist with invoicing

- Prepare reports and operational documentation

- Support recruitment,



onboarding and induction activities

- General office administration duties

About You

The successful applicant will demonstrate:

- A positive attitude and strong work ethic

- Excellent organisational and time management skills

- Strong verbal and written communication skills

- High attention to detail and accuracy

- A commitment to delivering exceptional customer service

- The ability to work independently and prioritise competing tasks

- Sound computer skills, including Microsoft Office

- A willingness to learn new systems and processes

- A proactive and solution-focused approach

- A current driver's licence

- The right to work in Australia

Desirable Skills & Experience

While not essential, the following experience would be advantageous:

- Administration, scheduling, rostering or operations experience

- Scheduling technicians, tradespeople or field-based staff

- Customer service or account management experience

- Experience in security, electrical, trades, construction, maintenance, facilities management or other service-based industries

- Experience using rostering, scheduling or job management software

- Experience following up quotations and customer enquiries

- Experience with invoicing or accounting systems

- Previous customer service or reception experience

- Tertiary qualifications in Business Administration, Finance or Accounting (or equivalent industry experience)

Why Join Great Southern Security?

- Flexible hours to support work-life balance

- Potential for the role to grow into a full-time position

- Friendly and supportive team environment

- Opportunity to develop skills across administration, operations and service delivery

- Work locally from our Goolwa Beach Head Office

- Diverse role with exposure to both security guarding and electronic security operations

Interested applicants should email a cover letter and resume to:

***@greatsouthernsecurity.com.au

Applications close 5:00pm Friday 11 September 2026

📌 Administration, Scheduling & Operations Support Officer (Kingscote)
🏢 Great Southern Security
📍 Kingscote