16 Aug
|
Southern Vales Legal
|
Adelaide
16 Aug
Southern Vales Legal
Adelaide
Legal Receptionist
Southern Vales Legal is seeking an organised, professional and personable Legal Receptionist to join our team.
This is an key front-of-office role and a key part of the day-to-day operation of the practice. As the first point of contact for many of our clients, visitors and callers, you will help shape their experience with the firm from the moment they make contact.
You will be responsible for managing reception, providing a welcoming and professional service, ensuring enquiries are handled appropriately and helping clients connect with the right person within the practice.
The role also provides essential administrative support across the office and assists with keeping appointments, communications, files and systems organised and running smoothly.
You will be recognised and supported as an integral part of the team. This is not simply a reception role. You will play an important part in how our clients experience the firm and in helping the wider team work effectively each day.
Key Responsibilities
- Manage reception and provide a professional and welcoming first point of contact for clients, visitors and callers
- Answer incoming telephone calls and respond to general enquiries
- Take accurate messages and ensure enquiries are directed promptly to the appropriate team member
- Book, reschedule and confirm client appointments
- Maintain calendars and diaries and send appointment reminders
- Monitor general firm email accounts and ensure correspondence is appropriately directed
- Prepare and retrieve files for appointments
- Maintain electronic and physical filing and document systems
- Manage closed and archived files and assist with file retrieval
- Assist with routine outgoing correspondence and documents to clients
- Collect and distribute incoming mail
- Attend to routine banking, post office and document delivery requirements
- Maintain stationery and general office supplies
- Keep reception and shared client areas organised and presentable
- Assist with the day-to-day administration of the firm’s legal practice-management, document-management, email and office systems
- Maintain accurate client and administrative information within the firm’s systems
- Assist with routine software and technology matters and escalate more complex IT issues where required
- Provide general administrative support across the legal and support teams as required
About You
You will understand that reception is more than simply answering the telephone. You will be an important communication link between our clients and the wider team and will take pride in ensuring clients feel welcomed, informed and assisted.
You will have:
- Excellent communication skills and a skilled telephone manner
- A friendly, calm and confident approach to dealing with clients
- Strong administration and organisational skills
- The ability to coordinate appointments, diaries and competing priorities
- Excellent attention to detail
- Strong computer skills and confidence working across a range of electronic systems
- The ability to learn new software quickly and work comfortably with email, calendars, document systems and legal practice-management software
- Good judgement and an understanding of when an enquiry should be referred to another team member
- The ability to exercise discretion and maintain confidentiality
- A proactive, reliable and flexible approach to work
- A willingness to assist across the office as required
Previous experience in a legal practice, professional office or administration environment would be highly regarded, although it is not essential.
We also welcome applications from entry-level candidates, people currently studying law, or those with a genuine interest in the legal profession who have strong communication and organisational skills and are keen to learn and develop within a legal workplace.
Varied hours may be considered for the right candidate.
This is a varied role for someone who enjoys working with people, being involved across the office and becoming an important part of the day-to-day operation of the practice.
How to Apply
Please submit your CV and a brief cover letter either:
- through SEEK; or
- by email to ••••@svlegal.com
Applications close at 12.00 pm on Friday, 28 August 2026
📌 Legal Receptionist (Adelaide)
🏢 Southern Vales Legal
📍 Adelaide