This is a role that sits right at the heart of what we do — engaging with our customers, ensuring our records are accurate and keeping our office humming along nicely every single day.

If you have a warm personality, a sharp eye for detail and a genuine pride in doing things right the first time, we would love to hear from you.

About us

We are the Central West’s largest privately owned waste and recycling provider of residential, commercial and construction waste services.

Established in 2016, Central West Waste Management is a locally family-owned and operated business based in Bathurst, NSW. Originally established under the name Rural Bin Service, in 2026 we rebranded to Central West Waste Management. As our business has grown over the years, it became key that our name reflected the full range of services we offer. The move to Central West Waste Management unites our Residential Rural Bin Service, Commercial Waste Service and Skip Bin Hire Service under a single professional brand — one that aligns with our long-term vision for regional NSW.

Our service area extends across seven local government regions — Bathurst, Orange, Cowra, Lithgow, Oberon, Blayney, and Cabonne — currently servicing over 800 residential and commercial customers across the Central West region of New South Wales.

As a local, family-owned and operated business, our commitment lies in employing locally, purchasing locally and actively supporting our local communities.

About the role

As our Administration Officer, you will provide friendly, reliable and efficient support to our customers and team, ensuring our day-to-day operations run smoothly.

- Answering customer enquiries via phone and email in a friendly,



professional manner and ensuring every person who contacts us feels genuinely looked after

- Processing customer invoices accurately and in a timely manner

- Entering and maintaining customer and operational data with a high standard of accuracy and attention to detail

- Supporting the team with day-to-day administrative tasks as they arise

- Assisting with general office duties including filing, scheduling and maintaining organised, up-to-date records

- Being a positive and reliable presence in the office who our team and customers can count on.

What we are looking for

- A warm, positive attitude and a genuine willingness to go the extra mile for customers and colleagues alike

- Strong attention to detail — you take accuracy seriously

- Confidence working with computers and data entry systems

- Experience with Xero desirable

- CRM experience a bonus

- Clear and professional communication skills, both written and verbal

- The ability to stay organised and manage competing priorities

- The ability to work autonomously and as part of a team

- Previous experience in an administration or customer service role is preferred, though we are happy to support the right person to grow into the role

- A connection to or understanding of our Central West community is always a bonus.

Benefits

- We are open to discussing the employment arrangement that best suits the right candidate

- A chance to work with a team that takes real pride in the service we provide to our local community

- A supportive, positive and friendly work environment

- An opportunity for a long-term, meaningful role where your contribution is truly appreciated and matters.

For more information please contact us at ••••@centralwestwaste.com.au

📌 Administration Officer (Bathurst)
🏢 Central West Waste Management
📍 Bathurst