Ekium Australia, a company of Groupe Snef, is an established engineering and design business based in Adelaide. We specialise in engineering and detailed design, 3D modelling, product design, digital twins, and immersive technologies including VR and AR.
As our business continues to grow, we are looking for a proactive and driven Sales Administrator to join our diverse and talented team.
This is an exciting opportunity for someone who enjoys working in a technical environment, has strong administration and communication skills, and is looking to develop their career across sales, customer engagement and engineering services.
We work with leading companies across the industrial, mining, defence, infrastructure and consumer equipment sectors, providing innovative engineering solutions to a diverse range of clients.
About the role
This is a hybrid role comprising approximately 70% sales administration and 30% customer-facing sales and business development, with the opportunity for the role to progressively evolve towards a greater focus on sales and business development as your knowledge, confidence and experience grow.
To be successful, you will need to combine excellent organisational skills with a solid understanding of engineering concepts. You will report directly to the Business Development Manager and work closely with our engineering and operations team, helping to connect our technical capabilities with our customers' needs.
We believe in building people’s knowledge and confidence. You will be given the opportunity to develop a strong understanding of our services, systems and administration processes before taking on greater responsibility in customer and industry engagement.
Key responsibilities
· Manage customer enquiries and coordinate communication between customers, sales and technical teams.
· Prepare and process quotations, sales orders, contracts, proposals and other sales documentation.
· Maintain accurate and up-to-date customer information within our CRM and other business systems.
· Prepare presentations, reports and supporting documentation for customer and sales activities.
· Assist with technical customer enquiries and facilitate communication with our engineering and operations team.
· Manage customer correspondence by telephone, email and other communication channels, providing professional and timely responses.
· Assist the sales team in progressing opportunities and closing business by providing accurate technical and service information.
· Set up new jobs within our operational systems, including relevant scopes, requirements and costings.
· Develop an understanding of our engineering services and capabilities to confidently communicate these to existing and prospective customers.
· Attend networking and industry events to help build and strengthen customer and industry relationships.
· Identify opportunities to improve administrative and sales processes and contribute to the efficiency of the wider team.
About you
We are looking for someone who is organised, curious and commercially minded, with the confidence to communicate with both technical professionals and customers.
Ideally, you will have experience in sales administration, contract administration, bid coordination,
project administration or a similar role within an engineering, manufacturing or technical environment.
You will bring:
· A solid understanding of engineering principles and technical terminology.
· Excellent written and verbal communication skills.
· Strong attention to detail and a high level of accuracy.
· Excellent organisational and time-management skills.
· Solid critical thinking and problem-solving abilities.
· The ability to understand customer requirements and translate them into clear actions.
· Confidence communicating with customers, engineers and other stakeholders.
· Experience with CRM, ERP or other business management systems.
· A proactive, self-motivated approach and willingness to take ownership.
· The ability to work effectively in a fast-paced and collaborative environment.
· A genuine interest in developing your sales and business development skills.
Why join Ekium Australia?
At Ekium Australia, we believe our success comes from the contribution of every member of our team.
We offer an inclusive, relaxed and productive working environment where people are encouraged to collaborate, share ideas and support one another. We have a diverse team with a strong family-like culture, while remaining focused on delivering high-quality outcomes for our clients.
Located just minutes from Adelaide's CBD, this is an opportunity to join an established engineering business at an exciting stage of growth and build a career that combines engineering, administration, customer engagement and sales.
If you are technically minded, organised, proactive and enjoy building relationships with people, we would love to hear from you.
Apply now and become part of our team.
Reference: SC0826
📌 Sales Administrator (Dulwich)
🏢 Ekium
📍 Dulwich