About us

Burgundy Street Family Medical is located in the heart of Heidelberg. Located opposite Austin Hospital and next to Warringal Private Hospital, we are a small but busy doctor owned GP practice with modern medical equipment and friendly staff. We have been providing quality care to our community since 2016. We primarily use Best Practice software.

We are looking for a receptionist to work part-time hours which may include some Saturdays. Days may change over the year.

Qualifications & experience
Health care sector experience is preferred but not essential
Proficiency with technology and software such as Best Practice, Cliniko, Cubiko and HotDoc is an advantage, but not required
Excellent communication skills including a qualified, but warm and personal phone manner
Possess remarkable customer service skills
Multitasker and energetic
Attention to detail
Compassionate and able to build rapport with people
Passionate and driven
Must be a team player

Tasks & responsibilities
Greeting patients and welcoming them to the clinic




Assisting patients with their phone and email inquires in a courteous and effective manner
Scheduling appointments over the phone
Processing Medicare billing and private payments with utmost accuracy
Scanning and filing patients records, results and other correspondence
Liaising with referring doctors, other health professionals and team members in a skilled manner
Administrative support and other ad hoc duties
Perform administrative duties delegated by the management
Maintaining reception area in a tidy and welcoming manner
Work both cooperatively and independently

Benefits
Work at a small and well established family clinic
Ongoing training and support will be provided
Attractive remuneration and work with easygoing doctors and admin staff
Onsite parking provided

We may commence short listing candidates prior to the closing of the role, so please don't delay submitting your application.

📌 Medical Receptionist Part Time Heidelberg
🏢 Burgundy Street Family Medical
📍 Heidelberg