Ready to put your technical skills to work? Join Novofit as a Field Service Technician and make a real impact for customers across the state.

At NovoFit, our strength lies in our holistic approach to customer partnerships and delivering complete fitness solutions. The Field Service Technician – NSW plays a vital role in our service and operations team, reporting directly to the NSW State Service Manager. This position is responsible for ensuring the timely, knowledgeable, and skilled delivery of service that consistently exceeds customer expectations.

Key responsibilities
Maintain an adequate and relevant supply of spare parts in the service van
Assemble and disassemble new and used fitness equipment
Coordinate and operate daily work schedules via tablet or mobile device
Accurately update Netsuite Field Service Manager (our online portal) with job status, comments, pictures, and resolutions




Identify and report faults on equipment during service and maintenance
Communicate clearly and professionally with customers upon arrival, during service, and upon departure
Collaborate with the broader NSW service team to ensure customer satisfaction
Service equipment safely and efficiently in accordance with scheduled timelines
Adhere to all Occupational Health & Safety (OH&S;) requirements

About you
Robust teamwork and relationship-building skills
Excellent customer service and communication
Effective problem-solving and fault-reporting abilities
Strong time management and ability to meet daily targets
Capacity to thrive under pressure in both autonomous and team environments

Perks
Company vehicle provided
Training and personal development
Free gym membership
Rewards & Recognition program

📌 State Field Service Technician Sydney (Australia)
🏢 NovoFit
📍 Australia