About This Way Canteen

This Way Canteen sits in the Museum of Sydney forecourt, serving up a daily selection of sandwiches, salads and pastries — plus coffee and juice — ready to eat in or grab and go. We're known for warm hospitality, quality food done simply, and a team that genuinely loves what they do.

The Role

We're looking for an Assistant Manager to support the day-to-day running of This Way Canteen and help lead a team that takes pride in delivering excellent, unpretentious hospitality. You'll work closely with the leadership team across counter operations, team development, and the guest experience.

This is a role for someone who's already found their feet in hospitality leadership and is ready for the next step.

What You'll Be Doing
Leading service on the floor and setting the standard for the team
Supporting recruitment, onboarding, and training of counter and kitchen staff
Managing peak-period flow and pre-service briefings in collaboration with the team
Overseeing opening and closing procedures
Handling guest feedback in the moment
Assisting with rostering, labour management, and daily reporting
Supporting compliance across food safety and OH&S;




Contributing to a positive team culture that people actually want to be part of

What We're Looking For
Proven experience in a similar front-of-house leadership role
Solid communication skills and a natural ability to read the room
Genuine enthusiasm for food, coffee, and hospitality
Calm under pressure, solutions-focused, and consistent
Comfortable managing high-volume grab-and-go periods alongside seated service
Current RSA certificate

Why Join Us:
Opportunities for career advancement and skill development
Employee discounts on food and beverages
Excellent tips in addition to salary and perks
Working with and learning from some of the industry's best of the best
A positive and caring culture
Convenient location in the Museum of Sydney forecourt, close to public transport

Company Overview

House Made Hospitality is a Sydney-based group behind 12 venues, known for thoughtful service and vibrant, welcoming spaces. We’re built on care, collaboration, and a drive to grow — with real opportunities, great perks, and a team that shows up for each other.

Pay: $77,999.00 – $78,000.00 per year

📌 Assistant Cafe Manager This Way Canteen Haymarket
🏢 House Made Hospitality
📍 Haymarket