Umbrella Club is seeking an experienced Level 2 End User Support Consultant in Melbourne’s CBD to join a cooperative IT team. You will handle complex incidents across Windows, Microsoft 365, and endpoint management, acting as a key escalation point and driving improvements in the end-user experience.
The role focuses on ownership of complex issues, proactive problem solving, and mentoring Level 1 staff while delivering high-quality support across AD/Entra ID and MS 365 services.
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📌 Euc Support Engineer Level 2 Melbourne
🏢 Umbrella Club
📍 Melbourne
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