It Problem Manager Rca & Major Incident Lead Melbourne

It Problem Manager Rca & Major Incident Lead Melbourne

15 Aug
|
HCLTech - Australia and New Zealand
|
Melbourne

15 Aug

HCLTech - Australia and New Zealand

Melbourne

HCLTech in Melbourne seeks an experienced Problem Manager to drive proactive problem management in a complex IT workplace. You will minimise business impact from incidents, perform RCA, and implement long-term improvements to boost service stability and performance.

You will partner with cross-functional teams to manage high-severity incidents, produce MIRs, and ensure continuous service improvement aligned with ITIL best practices.
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📌 It Problem Manager Rca & Major Incident Lead Melbourne
🏢 HCLTech - Australia and New Zealand
📍 Melbourne

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