About the Opportunities
Join a high-performing, multidisciplinary Cloud Operations team delivering secure, multi-cloud managed services and infrastructure solutions within a Federal Government environment.
We are currently seeking talent across multiple experience levels-ranging fromCloud Support AnalyststoMid-LevelandSenior Cloud Engineers-to manage, optimise, and secure complex enterprise cloud environments.
What's on Offer
Engagement:Permanent full-time
Rate/Salary:Competitive Salary (commensurate with experience across Junior, Mid, and Senior tiers).
Location & Flexibility:Canberra ACT Onsite
Role & Responsibilities
Design, Support & Maintenance:Manage, monitor, and optimise multi-cloud infrastructure to ensure high availability, performance, and cost efficiency across all tiers.
Incident & Problem Management:Provide L1 help desk triage through to complex L2/L3 escalation support, performing root-cause analysis and proactive issue resolution to minimise downtime.
Automation & Infrastructure as Code:Automate cloud deployments and operational workflows.




Security & Compliance:Implement and maintain robust cloud security controls and ensure alignment with industry frameworks and compliance standards (e.g., ISO *****, SOC 2).
Stakeholder Engagement:Collaborate closely with internal multidisciplinary teams and government clients to deliver tailored cloud solutions and continuous process improvements.
Skills & Experience
To be successful in one of these positions, you will ideally bring:
Technical Toolkit:Strong hands-on experience and or certifications in Microsoft Azure, AWS, GCP, Microsoft 365.
Practical experience with IaC and scripting tools is highly regarded for engineering roles.
Experience:1+ years of experience in cloud help desk / managed services for entry/mid-tier roles, through to extensive senior-level experience designing, managing, and troubleshooting complex cloud ecosystems.
Core Capabilities:Excellent problem-solving abilities, solid attention to detail, and exceptional communication skills to translate complex technical concepts for diverse stakeholders.
Eligibility & Clearance Requirements
Security Clearance:Due to the nature of this environment, candidatesmust hold a current NV1 or NV2 security clearance
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