Desktop Loss Adjuster
Brisbane | Full Time | Remote candidates encouraged to apply
Are you an experienced insurance claims professional looking to move into loss adjusting, or an existing desktop loss adjuster seeking your next opportunity?
MAYDAY Recruitment is partnering with a well-established specialist insurance services business to recruit aDesktop Loss Adjuster.
This is an excellent opportunity to join a collaborative and supportive team where you'll manage a diverse portfolio of property claims while developing your technical expertise in loss adjusting.
This role is Brisbane based, however applications from experienced candidates located interstate who are seeking a remote opportunity are encouraged.
The Opportunity
Working closely with experienced loss adjusters and leadership, you will be responsible for progressing property claims from initial assessment through to settlement.
You'll investigate claims, review policy coverage, liaise with key stakeholders and prepare high-quality reports, ensuring exceptional service is delivered throughout the claims process.
Key Responsibilities
Manage a portfolio of desktop property insurance claims from allocation through to settlement
Review policy coverage, repair quotations, invoices, photographs and supporting documentation
Investigate claim circumstances, determine cause of loss and assess quantum
Liaise with insurers, brokers, insureds, builders, contractors and suppliers
Coordinate supplier appointments and gather information to progress claims efficiently
Prepare detailed reports,



correspondence and claim updates
Maintain accurate claim records within the claims management system
Monitor claim progress and proactively manage outstanding actions
Ensure service standards, compliance obligations and client expectations are consistently achieved
Support complex claims and catastrophe events when required
About You
To be successful in this role you will ideally have:
Previous experience in insurance claims, loss adjusting or property claims
Strong understanding of general insurance principles and policy interpretation
Excellent written communication and report writing skills
Outstanding stakeholder management and customer service skills
Strong organisational skills with the ability to manage competing priorities
High attention to detail and sound analytical skills
A proactive approach and the ability to work both independently and collaboratively
What's on Offer
Join a respected organisation with a strong reputation in the insurance market
Opportunity to build a long-term career in loss adjusting
Supportive and experienced leadership team
Ongoing professional development and technical training
Team-oriented team culture
Brisbane-based role with flexibility for experienced remote candidates
If you're looking to take the next step in your insurance career and want to work alongside experienced professionals in a growing business, we'd love to hear from you.
Apply now or contactKelly Skewesat MAYDAY Recruitment for a confidential discussion.
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📌 Desktop Loss Adjuster (Brisbane)
🏢 MAYDAY Recruitment Group - Winner Outstanding Agency 2023
📍 Brisbane