We're looking for aneCommerce & Trade Specialistto help manage and grow our online stores across six markets.
This is a full-time position based in our Hawthorn, Victoria office.
You'll be responsible for the day-to-day trading and merchandising of our websites, ensuring new products are launched accurately and on time, site content is kept fresh, and customers have a seamless online shopping experience.
Working closely with our Buying, Marketing and Development teams, you'll help bring product launches and key initiatives to life while using performance data and customer insights to identify opportunities to improve our websites.
This is a hands-on role for someone who is highly organised, commercially minded and has a strong eye for detail.
Key responsibilities
Manage the day-to-day trading and merchandising of our six eCommerce sites
Upload and launch new products, ensuring product information, imagery, pricing, stock and merchandising are accurate
Write and manage product copy across all new and existing products, ensuring it is clear, engaging and aligned with our brand voice
Work closely with the Buying team to plan and execute new product and collection launches
Coordinate website updates and campaign changes across multiple markets
Work closely with our Web Developer to brief, coordinate and QA website updates, enhancements and fixes
Support the ongoing optimisation of the website experience, identifying opportunities to improve navigation, merchandising and conversion
Monitor website performance and key trading metrics across each market
Prepare regular eCommerce reports and provide insights and recommendations to the wider team
Manage website content, collections, navigation, banners and other onsite merchandising
Ensure websites are accurate, up to date and optimised across all markets
Conduct regular site checks and QA to identify and resolve errors or issues
Stay across eCommerce trends,



competitor activity and opportunities to improve the customer experience
Keep website launches, updates and priorities organised across multiple markets
What we're looking for
2+ years' experience in eCommerce, digital, online retail or a related role
Experience working with Shopify is desirable
Solid understanding of eCommerce merchandising and website management
Excellent written communication skills, with experience writing product copy highly desirable
Strong attention to detail and a high level of accuracy
Comfortable working with website analytics and performance reporting
Highly organised, with the ability to manage multiple markets, projects and deadlines
Confident working cross-functionally with Buying, Marketing, Creative and Development teams
Commercially minded, with an understanding of how website merchandising can drive conversion and sales
Proactive and solutions-focused, with the confidence to identify issues and find ways to improve them
A genuine interest in eCommerce, digital trends and creating great online customer experiences
What we offer
Be part of a growing global eCommerce brand
Own the day-to-day trading of six international markets
Gain hands-on experience across eCommerce, merchandising, product launches and digital optimisation
Work closely with an experienced and collaborative team across Buying, Marketing and Development
Clear opportunities to learn, develop and progress as the brand continues to grow
Interstate and overseas travel opportunities
50% team discount
Genuine opportunities for career progression
About us
HARLI + HARPA is an Australian jewellery brand creating unique and accessible keepsakes to style, stack and adorn your self-expression.
Since launching in November ****, we've expanded rapidly across Australia, New Zealand, South Africa and the United Kingdom, building a strong community of customers who love trend-led, affordable accessories.
#J-*****-Ljbffr

📌 Ecommerce & Trade Specialist (Melbourne)
🏢 HARLI + HARPA
📍 Melbourne