About the Venue:
Crowne Plaza Surfers Paradiseis a premium hotel located on the Gold Coast, forming part of the internationally recognised IHG Hotels & Resorts portfolio.
The property features contemporary accommodation, conference and event facilities, food and beverage outlets, and leisure amenities catering to both corporate and leisure guests.
With a strong focus on guest experience, service excellence, and operational standards, the hotel delivers a high-quality hospitality experience in a premium environment.
About the Role:
We are seeking anEvent Coordinatorto join the team at Crowne Plaza Surfers Paradise.
This is anoffice-based event coordination roleresponsible for the planning, preparation, coordination, and administration of conferences, meetings, and social events from initial handover through to event delivery.
The role is focused onevent planning and coordination rather than working on the floor during events.
You will be responsible for preparing detailed event documentation, coordinating requirements with clients and internal departments, managing event logistics, and ensuring all details are accurately communicated and ready for operational delivery.
This is an ideal opportunity for an experiencedhotel event coordinatorwho understands the full event planning process and is confident managing multiple events, client requirements, quotations, BEOs, and operational details in a busy hotel environment.
Key Responsibilities:
Create accurate and detailed Banquet Event Orders (BEOs) in Delphi in line with brand standards
Manage event planning and coordination from handover through to post-event review
Review and coordinate all event requirements, including room setups, menus, AV, run sheets, timings, and event flow




Liaise with clients to confirm event details and ensure all requirements are accurately captured
Coordinate with Food & Beverage, Kitchen, AV, Front Office, Housekeeping and other departments to ensure seamless event delivery
Lead pre-event, daily debrief, and post-event meetings as required
Act as the key coordination point between clients and operational departments throughout the planning process
Ensure event setups and operational requirements align with confirmed BEOs prior to commencement
Communicate all event changes accurately and promptly to relevant departments
Build strong relationships with clients, delegates, suppliers, and internal stakeholders
Support site inspections and familiarisations to drive conversion opportunities
Ensure all event charges, revenue, and billing are accurate and reconciled
Support departmental revenue targets through upselling opportunities and correct charging procedures
Maintain awareness of forecasts, budgets, and event profitability to support commercial outcomes
About You:
Previous experience in hotel event coordination, conference and events, or hotel catering operations is essential
This is not a front-of-house event service role; experience in event planning, coordination, administration, and client liaison is essential
Strong experience coordinating conferences, meetings, functions, and social events within a hotel environment
Strong skills in Banquet Event Orders (BEOs), event documentation, planning, and operational coordination




Experience managing event requirements from client handover through to operational delivery
Hands-on and proactive approach with strong attention to detail
Strong communication and client relationship management skills
Ability to work in a fast-paced environment and manage multiple events simultaneously
Strong organisational, administrative, and problem-solving skills
Calm and solutions-focused approach when managing changes and competing priorities
Experience using Delphi or similar event management systems is highly regarded
Commercial awareness with an understanding of event revenue, upselling, and accurate charging
Adaptable availability across a 7-day roster as required by operational needs
Full Australian working rights (sponsorship not available for this role)
Discounts across Oscars Group venues
Internal and external training and development opportunities
Mentoring from experienced hospitality professionals
Career progression across 50+ Oscars Group venues
Reward and recognition initiatives
About Us:
Oscars Groupis a passionate, creative, and agile privately owned hospitality group founded by the Gravanis family in **** with the acquisition of a single pub in Sydney's Inner West.
Today, Oscars Group is one of the largest privately owned hospitality groups in Australia, featuring an ever-expanding portfolio of 45+ assets across NSW, Queensland, South Australia, and Victoria.
The group operates across accommodation, pubs and gaming, retail liquor, conference and event centres, premium restaurants, chartered vessels, and commercial and residential developments.
We are committed to creating environments where our people can grow, develop, and deliver exceptional guest experiences.
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📌 Event Coordinator (Queensland)
🏢 Oscars Group
📍 Queensland