The Social Services Regulator (SSR) is an independent statutory authority that exists to safeguard the rights of children and young people as well as people who use social services in Victoria.
The SSR regulates the Social Services Standards, the Child Secure Standards (for organisations without a sector specific co-regulator as well as the social services sector), and also administers the Worker and Carer Exclusion Scheme (WCES), Reportable Conduct Scheme (RCS) and Working with Children Check (WWCC) scheme and NDIS Worker Screening Check.
The Social Services Regulator takes an integrated and intelligence driven approach to identifying, preventing and excluding unsafe people from working with children and young people, as well as ensuring organisations that work with children and young people keep children safe from abuse and harm by meeting the Child Safe Standards.
As a co-regulator of the Child Safe Standards, the Social Services Regulator works with other co-regulators of the Child Safe Standards including the Department of Health, Victorian Registration and Qualifications Authority (VRQA), Victorian Early Childhood Regulation Authority (VECRA), and Workforce Inspectorate Victoria to keep children safe from harm and abuse.
THE ROLE
The Senior ICT Project Coordinator will work across a broad range of ICT projects designed to deliver system enhancements aligned with the Social services Regulator's (SSR's) strategic direction and operational service delivery priorities.
Under the support and direction of the Systems and Business Intelligence Manager,



this role will coordinate ICT projects and associated change management support and be responsible for writing technical requirements documents, workflows, processes and procedures.
The SSR uses a risk-based intelligence led approach to protect the safety and rights of children, young people and adults experiencing vulnerability.
Applicants should have strong written skills, an ability to apply big picture strategic thinking to detailed project task allocation, requirements gathering, sound time management skills, and be highly collaborative.
ACCOUNTABILITIES INCLUDE
Develop and maintainproject management documentssuch as project schedules, business scope statements, project plans and business processes.
Coordinate, prepare, attend and minute stakeholder ICT Project governance committees and working groups
Meet with project stakeholders to assess their needs and defineproject requirements, acceptance criteria and project timelines
Coordinate the delivery of training and information sessions for ICT projects and systems
Oversee the full life cycle of SSR ICT projects to meet organisational objectives
For more details, please open the position description.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
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📌 Senior Ict Project Officer (Melbourne)
🏢 Social Services Regulator
📍 Melbourne