MAC Cosmetics - Retail Manager - Myer Werribee - PPT
We are seeking a passionate, professional Retail Leader, Artist, and Beauty Consultant to join our team at oneof the most iconic makeup brands in the industry.
At M
A
C, diversity is at the heart of everything we do — from our customers and products to the limitlesscreativity of our artists.
We celebrate individuality and self-expression, empowering every person who walks
through our doors. This role is perfect for someone who thrives in a high-performance retail environment, loves building genuinecustomer connections, and is driven to achieve and exceed targets. You take pride in delivering exceptionalservice, representing the M
A
C brand with confidence, and maintaining a polished, professional personal
At M
A
C, diversity is at the heart of everything we do — from our customers and products to the limitlesscreativity of our artists.
We celebrate individuality and self-expression, empowering every person who walks
through our doors. This role is perfect for someone who thrives in a high-performance retail environment, loves building genuinecustomer connections, and is driven to achieve and exceed targets. You take pride in delivering exceptionalservice, representing the M
A
C brand with confidence, and maintaining a polished, professional personal
image.
As a Retail Manager, you will play a pivotal role in leading, coaching, and developing your team. Through on-the-floor leadership, real-time feedback, and tailored coaching conversations, you will inspire your team to
deliver exceptional customer experiences while achieving solid commercial results. You lead by example,fostering a culture of accountability, artistry,



and continuous growth.
You will receive comprehensive on-the-job training, including skill certifications, to support your success anddevelopment in the role.
This is an exciting opportunity for an industry professional who is results-driven, coachable, and passionateabout team development & customer satisfaction.
Qualifications
Role Requirements
Lead by example and coach the team to facilitate exceptional, personalized customer service by providing tailored makeup solutions through strong consultation skills
Driving the team to achieve KPI's and sales targets through coaching conversations, business maths, and on the floor observation, while driving retail events and theme days
Leading by example with impeccable 100% M.A.C black professional, polished grooming and providingfeedback to team to uphold standards.
Confidently wear and demonstrate diverse makeup looks + ensure the team are following suit.
Ensure you & your team are attending mandatory paid training sessions (virtual and in-person; travel maybe required)
What We're Looking For
The ability to lead a team with elevated examples of customer service, grooming, and KPI attainment.
Strong makeup skills (self-taught or accredited) – portfolio or examples required
Excellent communication and customer service skills
Team player with a positive attitude
Open to feedback and committed to professional growth
Flexible availability including late nights and weekends
Ability to travel to other locations when required
Impeccably groomed
Ability to provide see it say it feedback.
What We Offer
14 weeks paid parental leave (subject to meeting minimum requirements
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📌 Mac Cosmetics - Retail Manager - Myer Werribee - Ppt (Melbourne)
🏢 Estee Lauder
📍 Melbourne