NDIS Support Coordinator | Psychosocial Recovery Coach
Beyond Care | Norwest NSW
$85K–$92K | Full-Time, 12-Month Fixed-Term Contract
Do you believe great support coordination is about more than managing a plan?
At
Beyond Care
, we believe it's about helping people build confidence, exercise choice and control, strengthen their independence and move towards a life that feels meaningful to them.
We are looking for an experienced
NDIS Support Coordinator / Psychosocial Recovery Coach
to join our team in Norwest and work alongside NDIS participants to turn their goals and funded supports into real-world outcomes.
This role could be a great fit for someone who understands the NDIS, is confident working with complexity, and brings a genuine
recovery-oriented, strengths-based and person-centred approach
to their work.
What you will be doing:
As a
Support Coordinator
, you will work alongside participants, families, carers and key stakeholders to:
Help participants understand, implement and make the most of their NDIS plans
Coordinate and connect participants with the right NDIS, mainstream and community supports
Build strong provider relationships and ensure supports are working together effectively
Support participants to build capacity, independence, social and community participation
Monitor plan utilisation, funding and participant outcomes
Identify challenges and work proactively towards practical solutions
Maintain accurate documentation and manage caseloads and billable coordination hours effectively
As a
Psychosocial Recovery Coach
, you will additionally:
Build recovery-oriented relationships grounded in hope, trust and respect
Work collaboratively with participants to develop and review recovery goals




Coach participants to build resilience, motivation, decision-making and practical recovery skills
Support participants to navigate the NDIS and connect with mental health and community services
Strengthen confidence, self-advocacy, social connection and independence
What we are looking for:
We are interested in
the person behind the résumé
as much as your qualifications.
You will ideally bring:
Experience in NDIS Support Coordination, Psychosocial Recovery Coaching, Case Management, Mental Health or a related role
Strong working knowledge of the
NDIS, NDIA processes, plans, funding categories and service systems
A sound understanding of
psychosocial disability, recovery-oriented practice and person-centered support
Strong communication and relationship-building skills, with the ability to work confidently with participants, families and stakeholders
Strong case management, documentation, administration and computer skills, including Microsoft Office and client management systems
A solution-focused, strengths-based approach and a genuine commitment to participant choice and outcomes
Relevant tertiary qualifications in
Social Work, Psychology, Mental Health, Allied Health, Community Services, Case Management or a related discipline
are desirable
A
Cert IV in Mental Health
with substantial relevant experience,



or equivalent skills and experience, will also be considered
Current Australian Driver Licence and access to a reliable vehicle
Why Beyond Care?
Because good people deserve a workplace where they can do meaningful work
without losing themselves in the process.
At Beyond Care, you will have the opportunity to:
Make a tangible difference to the lives of NDIS participants
Work within a supportive and experienced team
Have autonomy in managing your caseload while being supported by experienced leaders
Access paid training, career development and career pathways
Access novated leasing and employee retail discounts
Most importantly, you will join a team that values
respect, accountability, collaboration, participant choice and quality outcomes.
Could this be you?
You might currently be working as a:
Support Coordinator | Psychosocial Recovery Coach | Recovery Practitioner | Case Manager | Mental Health Professional | Social Worker | Allied Health Professional | Community Services Professional
Or you may have strong transferable experience and be ready to take the next step into a role where your skills can make a bigger difference.
If you are someone who can
navigate the NDIS while never losing sight of the person behind the plan
, we would love to hear from you.
Salary: $85,000 – $92,000 per annum
Employment: Full-Time, 12-Month Fixed-Term Contract
Travel: Participant and stakeholder meetings across the community.
Mandatory screening: Successful candidates will be required to hold or obtain a
NDIS Worker Screening Check
and
Working with Children Check
.
Applications close: Monday, 24 August ****
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📌 Ndis Support Coordinator | Psychosocial Recovery Coach (New South Wales)
🏢 Beyond Care Disability Service Provider
📍 New South Wales