Optus Enterprise Managed Services is seeking 3 x Senior Contact Centre Specialists to deliver technical support and managed services for enterprise Contact Centre environments.
The role focuses on SLA performance, incident ownership, and cross-functional collaboration with customers, vendors, and internal teams.
You will stay current with Contact Centre and cloud technologies, supporting recent solution transitions, feature adoption, and continuous improvement initiatives.
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📌 Senior Enterprise Contact Centre Specialist (Hybrid) (Sydney)
🏢 Singtel Group
📍 Sydney
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