Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why the role matters
The Salvation Army is one of Australia's largest providers of alcohol and other drug services. We offer a range of services include Harm Reduction and Primary Health Services as well as a range of treatment types. Gosford Recovery Hub is Australia's largest drug, alcohol and gambling rehabilitation centre providing residential support services in an abstinence based, drug-free environment.
About the role
We are seeking a values-driven and proactive Alcohol and Other Drug (AOD) Case Worker to provide efficient day to day service delivery through education, interventions, group work, assessment, referral and case work within a recovery-orientated and person-led service environment.
This is a full-time position based in Erina (Gosford). Salary and conditions are in accordance with SCHADS Level 4.
How will you make an impact
Develop and monitor individual treatment plans and maintain case management documentation, records, reports and data collection, utilising established case planning procedures.
Undertake ad hoc duties as requested by the Manager, Program Manager, or Senior Case Worker. Demonstrate commitment to an environment that values continuous improvement and innovation in the delivery of high-quality services.
Acquire and maintain a good working knowledge of referral and support options for participants. Work collaboratively and professionally with other services.
What you will bring
A current NSW Driver Licence.
A minimum of Bachelor level qualification in a relevant discipline (AOD, Community Services, Social Work, Psychology, Criminology).
Demonstrated the ability to deal with unpredictable situations and behaviours utilising de-escalation techniques.
Demonstrated experience and ability to work with those impacted by substance abuse, gambling and mental health conditions.
Demonstrated strong administrative,



time-management and communication skills.
Knowledge of AOD, mental health, community services and health sectors.
Sound computer literacy.
The ability to critically reflect on professional practice and attitudes.
The ability to develop and tailor programs to meet participants' needs.
Experience providing brief intervention and harm minimization information and support to individuals.
Experience working in collaboration with other organisations.
What we offer
NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
Flexible working conditions
Health, fitness and financial discounts / benefits
Paid parental leave - 12 weeks
Up to 8 weeks leave per year through our purchase leave scheme
Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
Purpose driven career which has positive social and sustainable outcomes
Employee Assistance Program - Independent confidential counselling service; Opportunity for career development; An inclusive culture of dedicated, passionate and professional team members Positively supporting and impacting the lives of others through your career contribution
Equal Opportunity
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work workplace and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check.
Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect,



Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better.
Mission, Vision & Values
The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice
When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we're bringing some more good in the world.
Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis.
So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.
The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos.
We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you.
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📌 Case Worker (Sydney)
🏢 The Salvation Army
📍 Sydney