AI Job Summary
5+ years of successful B2B SaaS sales, preferably in Customer Experience (CX) or adjacent categories.
Proven record exceeding quota in a net new logo hunter role with a distinct bias for sales activity.
Deep expertise in MEDDIC (or MEDDPICC) and strong command of decision process, criteria, and champions.
Role Type
On-site
Permanent
Full-time
Mid-level Senior
Description
About the Role
We're looking for a top performing, quota crushing Account Executive to drive net new logo client sales. We are a high growth Customer Experience SaaS platform company with a raving fan customer base.
This is a true sales hunter role and ideal for someone who thrives on building pipeline, owning complex sales cycles, and winning strategic deals. You will be responsible for the full sales lifecycle, from outbound prospecting through negotiating and closing net new client contracts. Bringing a disciplined, metrics-driven sales approach grounded in the MEDDIC framework.
What You'll Do
Own the
Full Sales Cycle
: Outbound Prospecting Discovery Demo Value Prop Building Negotiating Closing
Consistently generate
a High Quality, Diversified Sales Pipeline
through strategic outbound efforts and creative prospecting
Lead a
High Quality Discovery
process with customers that uncovers pain, quantifies impact, and aligns to business outcomes
Apply the
MEDDIC framework rigorously
to qualify and advance sales opportunities
Build compelling, tailored
Value Propositions




tied to measurable ROI and customer outcomes that justify their investment in our Customer Experience solution
Deliver
Impactful Product Demonstrations
that connect capabilities to real customer challenges and desired business outcomes
Navigate complex buying committees and engage with multi-threaded stakeholders
Accurately forecast sales pipeline and revenue with strong deal hygiene
Negotiate and close contracts while protecting pricing integrity and value
Partner cross functionally with marketing, product, and customer success to drive deal success
What "Great" Looks Like
don't wait for pipeline. You
create it via a Distinct Bias for sales activity.
You run discovery that customers say is "better than our internal conversations"
You can clearly articulate
Economic Impact and ROI
in every deal
You have strong command of
Decision Process, Decision Criteria, and Champions
You maintain
High Win Rates
via disciplined qualification. Not by chasing every deal
You're known for
Closing Complex, Multi-Stakeholder SaaS Solution Deals
Required Experience
5+ years of successful sales experience in
B2B SaaS Sales
, preferably in Customer Experience, CX, or adjacent categories
Proven track record of
exceeding quota




in a net new logo, hunter role
Deep expertise in the
MEDDIC (or MEDDPICC) framework
and consistent application in live deals
Experience selling into
Mid-Market and/or Enterprise Organizations
Solid outbound prospecting skills (cold calling, email, social selling)
Demonstrated ability to run a
structured, high-impact discovery process
Excellent storytelling and
value based selling
capabilities
Experience managing
2-3 month and
6-9 month Complex B2B Sales Cycles
Core Competencies
Pipeline generation & territory ownership
Executive-level communication
Business case & ROI development
Objection handling & negotiation
Deal strategy & multi-threadingtle>
Forecast accuracy & CRM discipline
Why Join Us
High impact role with
direct influence on company growth
Strong product market fit in a
mission critical category (Customer Experience)
Performance driven culture with
top tier earning potential
Opportunity to work alongside
elite and innovative Customer Experience leadership
Compensation
Competitive base + uncapped commission
Accelerators for overperformance
Equity participation (where applicable)
Company Overview
Resonate Solutions is a leading Australian provider of Voice of Customer (VoC) and Voice of Employee platforms coupled with CX consulting and data integrations - with a particular focus on helping local and global organisations implement and operationalise CX programs with high ROI.
#J-*****-Ljbffr

📌 Senior Account Executive (Saas Customer Experience) - Au (New South Wales)
🏢 Employment Hero
📍 New South Wales