Hilton in Hobart is seeking a Guest Relations Manager (Duty Manager) to lead the Front Office team and ensure exceptional guest experiences. You will support the Front Office Manager, resolve guest issues, and drive performance across safety and service standards to meet operational commitments.
The role requires solid customer service, teamwork, and the ability to manage guest feedback across platforms, with a proactive approach to guest relations and loyalty program administration.
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📌 Guest Experience Lead — Front Office Duty Manager (Hobart)
🏢 Doubletree by Hilton
📍 Hobart
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