Overview
Join a passionate team where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet!
Perks
Free access to mental health, financial & wellbeing support services
Opportunity to purchase up to 2 weeks of additional paid leave & 4 weeks of paid parental leave
Health and wellness services at a great corporate discount
Exclusive access to Workplace Banking
Responsibilities
Provide full grooming services for a variety of breeds, including bathing, drying, nail clipping, brushing, combing and both generic and breed-specific clipping
Provide a positive and memorable grooming experience for all customers and their dogs
Coordinate the grooming salon and clients in conjunction with the Store Manager
Make client bookings
Assist store shop floor team when required, providing exceptional customer service
Maintain a consistently high standard of salon presentation and oversee stock management
Work with the Store Manager and team to ensure member program targets and expectations are consistently met
Proactively support local marketing opportunities and recruitment referral programs
Work with the team to achieve and exceed sales targets
Maintain a strong safety mindset with commitment to create a culture of safety within your team
Qualifications




Experience in professional dog grooming
Qualification in Grooming preferred, but not essential
Ability to create and embed strong safety practices throughout the salon and store
Good knowledge of specific breed clips, with a commitment to maintaining grooming styles and brand/product knowledge
Physically fit, with the ability to lift heavy animals as required
Demonstrated experience in handling and working with live animals
Maintain advanced understanding of zoonotic and skin diseases and how to identify them
Proven ability to exceed grooming KPIs through high-quality care, customer satisfaction, and strong team collaboration
Exceptional communication and interpersonal skills, with the ability to build rapport and effectively engage with customers and team members
Strong attention to detail
Inclusivity
We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves. We aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies.
You can follow us on LinkedIn to keep up to date on life across our various brands: company/petstock
For more information about our foundation, visit pages/foundation
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📌 Groomer | Kilsyth (Melbourne)
🏢 PETstock Retail
📍 Melbourne