Digital Marketing and Office Administration Assistant - Pet Industry
About the role at The Tech Den - Aquarium, Pond, Reptile Retailer
We are seeking a full-time
Digital Marketing and Office Administration Assistant
to join our team based in Caboolture, QLD. This is a unique and important role that combines digital marketing coordination with office administration support, making it ideal for someone who thrives in a busy environment and enjoys wearing multiple hats.
As our Digital Marketing and Office Administration Assistant your main responsibilities will be to:
Create and schedule digital marketing campaigns across multiple social media channels including Instagram, Facebook and TikTok
Assist in the creation and distribution of bi-monthly promotional newsletters
List current products on our website while ensuring accuracy and relevance of the information
Assist in the production of shelf talkers, instore marketing materials, and product labels
Provide general office administration and telephone support, including filing
Assist with data entry, database management, and record-keeping when necessary
Provide administrative assistance to management as required
About the Company
We are a family run business and one of Australia's largest independent aquarium retailers. For over 14 years we have been looking after the needs of fish hobbyists throughout Australia, both through our online stores, and at our retail warehouse in Caboolture. We stock a wide variety of fish supplies and livestock for both marine and freshwater systems, as well as pond and reptile products. We run a fish adoption program approved by the Department of Environment and Fisheries, where unwanted aquarium fish can be bought into the store for rehoming, rather than being released into local waterways or destroyed.
We have an energetic,



enthusiastic team who are committed to delivering exceptional outcomes for our customers and for the business. We have a fun and friendly culture that is focused on open communication and respect.
Award Wages to start
opportunities for professional development
generous staff discounts
celebrate birthdays with a cake of choice
provide staff uniforms
About you
We're looking for the kind of person who will fit in with the culture and values that we have worked hard to build. This means that you're the kind of person who is confident to communicate, whether in person, emailing, in video calls or over the telephone, and you thrive on building relationships. You're not afraid to ask questions and you're more likely to double check than make assumptions. Having empathy comes naturally to you, putting yourself into the shoes of your customers and other teammates. You're also very comfortable with technology and you're able to create engaging marketing and social media content using various tools like Photoshop, Graphic Design and 3D animation software, video editing, and Office 365 to produce great results.
To be successful in this role, you'll need to be able to honestly say that this is you:
I am solution orientated and here to help, no task is too small
I am dependable and organised, and I take pride in making things run smoothly and efficiently
I have a great eye for detail and enjoy putting my creative side to use
I enjoy working with people and making people feel at easeI am proactive and seek out opportunities to build my skills/knowledge to further support my team
I have proven experience in digital marketing coordination or a marketing support role within the retail sector
I am flexible and can adapt to changing priorities and business needs
Relevant qualifications in marketing, business administration or a related field would be highly regarded.
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📌 Digital Marketing And Office Administration Assistant - Pet Industry (Caboolture)
🏢 The Tech Den
📍 Caboolture