Lead, Develop & Shape a Growing Healthcare Team
$100,000 + superannuation, with flexibility to negotiate for an exceptional candidate.
NeuroCentrix is a leading multidisciplinary mental health and neuroscience organisation providing specialist psychiatry, psychology, neuropsychology, TMS, ketamine therapy and clinical research services across Victoria, Queensland and Tasmania. As we continue to grow, we're committed to delivering exceptional patient care through innovation, collaboration and operational excellence.
We're seeking an experienced Administration Manager to lead and develop our administration function during an exciting period of growth and transformation.
About the Role
This is a newly created leadership position reporting directly to the Chief Executive Officer.
Leading a team of approximately ***** administration professionals, you'll play a pivotal role in developing the administration function, strengthening team capability and driving continuous improvement across our specialist mental health services.
Working closely with the CEO and Senior Leadership Team, you'll help shape systems, processes and service delivery while ensuring our administration team continues to provide an exceptional experience for both patients and clinicians.
If you're an experienced Practice Manager or Administration Manager looking for the opportunity to step into a broader leadership role where you can genuinely influence people, processes and organisational growth, we'd love to hear from you.
Key Responsibilities
Lead,



mentor and develop a team of approximately ***** administration professionals
Oversee the day-to-day administration of our specialist mental health clinics
Foster a positive, supportive and high-performing team culture
Drive continuous improvement across administrative systems, workflows and service delivery
Develop and implement consistent administrative processes and procedures
Manage recruitment, onboarding, coaching and performance development of administration staff
Work collaboratively with clinicians and leaders to ensure exceptional patient and clinician experiences
Oversee clinician diary management, appointment scheduling and treatment service utilisation
Ensure compliance with organisational policies, administrative procedures and quality standards
Partner with the CEO and Senior Leadership Team to support strategic initiatives and organisational growth
Work collaboratively with the Technology & Systems Manager to deliver integrated operational improvements
About You
You're an approachable and confident leader who enjoys developing people and creating high-performing teams. You thrive in fast-paced environments, enjoy improving systems and processes,



and have the ability to balance operational priorities with a strong focus on people and service.
You'll bring
Demonstrated experience as an Administration Manager, Practice Manager or similar leadership role within healthcare, medical or allied health
Proven experience leading, mentoring and developing administration teams
Strong operational and organisational management skills
Experience improving systems, workflows and business processes
Excellent communication and stakeholder management skills
A collaborative leadership style with the confidence to drive change and continuous improvement
Experience using Clinic to Cloud or similar medical practice management software
Understanding of Medicare, private billing and healthcare administration
A current National Police Check (or willingness to obtain one)
Why Join neuroCentrix?
This is an exciting opportunity to join a growing organisation where you'll have the opportunity to make a genuine impact.
We offer
Newly created leadership role with the opportunity to shape the administration function
Direct reporting line to the CEO with exposure to organisational strategy
Lead and develop a team of approximately ***** administration professionals
Work within a supportive, collaborative and professional leadership team
Opportunity to influence operational excellence and continuous improvement
Professional development and career progression opportunities
Modern specialist mental health practice with a robust focus on innovation and patient care
#J-*****-Ljbffr

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