Chippy's Outdoor Group is an independent family business with a longstanding history of being an innovator in the timber, outdoor garden/landscaping industry for over 40 years. Chippy's Outdoor is a showroom-based trade/retail centre specialising in decking, outdoor timber, cladding & screening, with a large range of timber, metal, bamboo and composite products, more information can be found at
The Role
We are seeking an outgoing highly motivated and organised individual to join our team as a Retail Customer Sales Attendant with exposure in a similar role/industry, and, with a passion for building, outdoor products and customers service to join our team. Existing Outdoor Timber or Outdoor Living product knowledge will be looked upon favourably.
You will be responsible in assisting in all aspects of the day to day running of the business, with a hands-on approach, whilst being focused on delivering positive customer outcomes, sometimes needing to work in our yard and load customers. Lifting and forklift work will form part of the role.
Responsibilities/Duties
Advocate an excellent customer service culture, fostering robust relationships and offering solutions.
Assisting customers with decking and screening enquiries.
General Timber/Building Product Knowledge.




General Warehouse/Showroom Duties.
Cost analysis and updating systems accordingly.
Maintaining supplier relationships.
Counting and checking goods received, including quality inspections.
Pick and Pack Customer Orders ready for pickup/delivery.
Loading and unloading of trucks.
Periodic stock takes.
Some heavy lifting is required.
Some local deliveries to customers from time to time.
Enthusiasm and take pride in housekeeping standards/site presentation.
Finding improvements in the operations.
Any other tasks as required to assist the business operation.
Skills/Experience
Strong retail/trade sales experience (Timber/Building Products/floor lining)
Working in a Retail Sales and Warehousing environment.
Excellent verbal and written communication skills.
Current Forklift licence (looked upon favourably).
Well organised.
Self-motivated.
Reliable long term track record of previous employment.
Our Trading hours are Monday to Friday 7.30am - 5.00pm, Saturdays 7.30am - Midday, closed Public Holidays.
This is a full-time permanent role, Monday to Friday, occasional Saturday work may be required.
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📌 Retail Showroom Sales (Victoria)
🏢 Chippy's Outdoor
📍 Victoria