WE ARE CLOVER, AN INTEGRATED PIPELINE INFRASTRUCTURE BUSINESS
Led by a passionate team of industry professionals, we combine strategic project consultation, product innovation and service excellence to specify and deliver world-class pipeline infrastructure products across Australia and the Asia Pacific region.
Clover invests in individuals backed by decades of experience and a technical appreciation for the work we deliver for our clients. With technical expertise at our core, our team takes a customer-centric approach across major project delivery and day-to-day support. We value collaboration and take the time to find individuals who thrive within a passionate and ambitious work environment.
Due to continued growth, we are seeking a professional, organised and customer-focused
Receptionist
to join our Melbourne (Craigieburn) team. This role is the first point of contact for our business and plays an important part in supporting the day-to-day operations of the office while providing administrative assistance to the Victorian Sales Team.
Position Purpose
Deliver a professional and welcoming first impression to all visitors and callers.
Provide exceptional customer service to internal and external stakeholders.
Assist the Victorian Sales Team with administrative and sales support functions.
Ensure the smooth day-to-day operation of the reception and office environment.
Maintain accurate administration and support business operations efficiently.
Position Responsibilities
Ensure own behavior complies with Clover Pipelines policies and legislative regulations.
Provide a professional, positive and customer-focused experience to all visitors and customers.
Answer and direct incoming telephone calls promptly and professionally.
Welcome visitors and notify staff of their arrival.




Manage incoming and outgoing mail, courier bookings and deliveries.
Maintain meeting rooms, reception and common office areas to a high standard.
Assist with general administration duties across the business.
Maintain confidentiality of company and customer information.
Support the Victorian Sales Team with administrative tasks and day-to-day coordination.
Operational Improvement
Identify opportunities to improve administrative processes and office efficiency.
Assist with implementing improved filing and document management systems.
Maintain accurate records and ensure documentation is current and organised.
Contribute ideas that improve customer service and internal workflows.
Daily Tasks of the Role Include but Are Not Limited To
Answering and directing incoming calls.
Greeting clients, suppliers and visitors.
Managing reception, meeting rooms and office presentation.
Coordinating incoming and outgoing mail and courier services.
Assisting with the preparation of quotations, sales documentation and customer correspondence.
Processing customer enquiries and directing requests to the appropriate team member.
Assisting the Victorian Sales Team with data entry and maintaining customer records.
Preparing reports, spreadsheets and presentations as required.
Ordering office supplies and maintaining office inventory.
Scheduling meetings and assisting with calendar management.




Supporting onboarding administration for new employees when required.
Filing, scanning and maintaining electronic and hard copy records.
Assisting with company events, meetings and training coordination.
Providing administrative support to management and other departments as required.
Maintaining a clean, organised and professional reception area at all times.
A high standard of professional conduct, integrity and honesty.
Excellent communication and interpersonal skills.
Strong organisational and time management skills.
Exceptional attention to detail.
Ability to priorities tasks and manage multiple responsibilities.
Friendly, approachable and professional presentation.
Self-motivated with the ability to work independently and within a team.
Strong problem-solving skills and initiative.
Commitment to delivering exceptional customer service.
Key Role Relationships
Operations Manager
Distribution Team
Customers
Visitors and Contractors
Experience, Qualifications & Skills
Previous experience in a Receptionist, Administration or Customer Service role.
Excellent verbal and written communication skills.
Solid computer skills with Microsoft Office Suite (Outlook, Word, Excel and Teams).
Excellent organisational and multitasking abilities.
Ability to work in a fast-paced environment.
Strong attention to detail and accuracy.
Benefits
Competitive salary package commensurate with experience.
Join a close-knit team recognised as leaders within the pipeline infrastructure industry.
Ongoing training and career development opportunities.
Supportive and collaborative working environment.
On-site parking.
Immediate start available for the right candidate.
#J-*****-Ljbffr

📌 Receptionist (Melbourne)
🏢 Clover Pipelines
📍 Melbourne