The Business Manager is responsible for the operational, financial, and resourcing backbone of the practice. This role partners closely with the Partners and Project Directors to ensure the business runs smoothly - from financial performance and forward planning through to recruitment and day-to-day operations. It suits someone who is equally comfortable in the detail of numbers and process, and in the judgement calls of people and priorities.
Key Responsibilities
Finance
Manage monthly, quarterly, and annual financial reporting, budgeting, and forecasting
Track project and practice-level profitability, utilisation, and margins
Oversee invoicing, WIP, and debtor management in coordination with finance/accounts
Prepare financial packs and commentary for Partner review
Business Planning
Support development of the annual business plan and budget
Track performance against strategic and financial targets, flagging risks early
Contribute to pipeline and capacity planning across the practice
Produce regular reporting on business performance for leadership
Resourcing & Recruitment
Manage end-to-end recruitment processes: job descriptions, sourcing, interviews, offers
Maintain visibility of team capacity, utilisation, and upcoming resourcing needs
Support workforce planning, including contractor/permanent mix decisions




Business Operations
Own core operational processes (systems, contracts, insurances, compliance, office/IT logistics)
Act as first point of contact for operational issues affecting the team
Identify and implement process improvements to increase efficiency
Manage relationships with key suppliers and service providers
About You
5+ years' experience in a business management, operations, or finance role, ideally within skilled services or a project-based business
Strong financial literacy - comfortable owning budgets, forecasts, and reporting
Experience with recruitment and resource planning with the design space
Highly organised, with the ability to manage multiple workstreams and competing priorities
Clear, direct communicator who can work confidently with senior leadership
Discretion and sound judgement when handling sensitive commercial and people information
What Success Looks Like
Financial reporting is timely, accurate, and trusted by leadership
Resourcing decisions are proactive, not reactive
Operational processes run with minimal friction
The Partners can rely on this role to flag issues before they become problems
This role is based in Melbourne
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📌 Business Manager (Melbourne)
🏢 Büro North
📍 Melbourne