Our client is a highly respected alternative lending specialist that has established itself as a trusted partner in the Australian financial services market. They provide innovative lending and investment solutions where traditional lenders cannot deliver, operating with speed, prudence and unwavering integrity.
This dynamic organisation supports borrowers and brokers through critical financial moments while offering investors access to disciplined, asset-backed opportunities. With rapid growth trajectory and strong market reputation, they continue to attract driven professionals who want to make meaningful contributions to a solutions-focused lending environment. Their team members are empowered to deliver innovative solutions, tackle individual client challenges, and consistently identify new opportunities for their clients.
The Department
The Lending division represents a fundamental growth driver within this organisation. This team manages lending risk appetite while delivering exceptional service to brokers and borrowers through rapid approvals and settlements. You'll collaborate directly with senior credit and risk leadership.
This position offers direct contribution to organisational growth by guiding customers and brokers through the complete loan lifecycle - from initial enquiry through to successful settlement.
You'll process loan scenarios, support credit assessment and approval processes, and manage comprehensive customer loan journeys. Success requires meticulous attention to detail, high energy levels, robust responsiveness, and outstanding customer service capabilities.
Close collaboration with Credit Teams and Business Development Managers will be essential to convert opportunities into approved and settled loans.
Key Responsibilities
Primary Focus:



Managing broker and borrower relationships throughout the complete loan application process to approval and settlement, centered on exceptional customer service delivery while driving efficient and responsible application processing.
Daily Activities Include:
Converting lending enquiries into conditional approvals and formal applications
Preparing loan applications according to established checklists and credit requirements
Achieving role KPIs including activity metrics, leads, applications and settlements
Conducting required searches aligned with credit policy
Coordinating and monitoring valuation reports
Actively managing and advancing lead pipelines
Analysing lending scenarios and preparing loan submission
Proactively engaging customers and brokers regarding applications
Developing comprehensive understanding of credit policies and product offerings
Articulating competitive advantages and preferred lender positioning
Problem-solving and addressing objections, including competitive analysis
Collaborating effectively across BDM, Credit and Operations teams
We seek professionals committed to business growth and ongoing professional development. You'll demonstrate resilience, drive and genuine passion for lending, operating with urgency while managing high workloads effectively.
Essential skills and attributes:
2 years commercial/business lending experience
Exceptional customer service and communication capabilities
Ownership approach to professional development
Leadership and interpersonal skills for collaborative goal achievement
Strong credit acumen and lending policy understanding
Clear and professional communication style
Effective organisation and prioritisation for pipeline management
Comprehensive understanding of finance and regulatory environment, including ASIC guidelines
This position offers an exceptional opportunity to join a market-leading organisation during a period of significant growth.
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📌 Private Lending Specialist (Queensland)
🏢 Gramerci
📍 Queensland