David Jones has been shaping the way Australians shop for over 185 years, and today that legacy lives just as much online as it does on the floor of our iconic stores. If you're a technically minded analyst who wants to see your work translate directly into better digital experiences for our customers, this is a role worth considering!
What You'll Be Doing
As a
Digital Technical Analyst
embedded within the Omni Digital team, you'll sit at the intersection of data, technology, and customer experience, turning complex digital signals into clear, actionable insights. Based at our Melbourne CBD office, your key responsibilities will include:
Owning the integrity of digital analytics implementation across web and app platforms, including tagging, tracking, and data layer management
Partnering with product, engineering, and marketing teams to define measurement frameworks that reflect genuine business outcomes
Diagnosing data quality issues and leading resolution through collaboration with technical and non-technical stakeholders
Producing analysis and reporting that connects digital behaviour to trading and omnichannel performance
What you'll need to Thrive
Demonstrated experience in a digital analytics or technical analyst role,



ideally within retail or eCommerce
Hands-on proficiency with analytics platforms such as Adobe Analytics or Google Analytics 4, including implementation experience
Strong working knowledge of tag management systems - Adobe Launch or Google Tag Manager
Experience supporting omnichannel or unified commerce environments, where online and in-store data intersect
Clear communication skills and ability to translate technical findings for commercial audiences at David Jones
Why David Jones
David Jones offers something few retailers can: a genuinely omnichannel environment where digital and physical commerce are deeply connected, giving analysts a richer and more complex data landscape to work with. You'll join a cooperative Omni Digital team that values curiosity and rigour equally. Beyond the work itself, you can expect generous staff discounts, flexible working arrangements, and real scope for career development within one of Australia's most recognised retail brands. Our Melbourne CBD location puts you at the centre of the business, close to the people and decisions that matter.
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📌 Digital Technical Analyst (Melbourne)
🏢 David Jones
📍 Melbourne