Location:
Melbourne - CBD and Inner Metro suburbs
Reference:
VG/D*****/AUG/****
At the Department of Justice and Community Safety, we're looking for people who want to make a difference.
People who take pride in their work.
People who get things done.
People who are committed to making Victoria a safer place.
We embrace diversity and strive to have a workforce that reflects the community we serve.
We're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background.
If you think you can do the job and would be a good fit for our department, we'd love to hear from you.
The department is committed to the safety and wellbeing of children and recognises that children's rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers
We're proud of the important work we do across Victoria.
Want to be part of it?
Manage complex fine review cases and help staff make sound decisions.
Provide expert advice, check work and guide others.
Help improve services that affect people across Victoria.
You will build your skills while supporting a team with meaningful work.
2 x Ongoing full-time roles earning $100,894 - $114,476 per year, plus super.
About us
ESS forms part of Civil and Enforcement Services (CES) which sits within the Justice Services and Regulation division.




In addition to its core responsibilities, ESS manages a range of social justice initiatives such as the Work and Development Permit Scheme, the Family Violence Scheme, the Time Served Scheme, the Prison Program Scheme and Special Circumstances, all aimed at supporting vulnerable individuals who are impacted by infringement or court fines.
What you will do
As Senior Review Officer, you will manage complex reviews and support your team with technical advice.
You will help deliver fair, timely and consistent outcomes for people affected by fines.
You will:
manage a
complex
portfolio of review files and make timely decisions
provide
specialist
advice on technical matters and help staff resolve difficult issues
investigate complaints, escalated queries and other correspondence, then provide clear responses
check Review Officer work through
quality
assurance and give useful feedback
support staff through mentoring, training and
practical
guidance while helping improve team processes
About you
A relevant tertiary degree or equivalent qualification and/or experience is desirable.
You should also have strong knowledge of fines law and related processes.
You should also have:
technical knowledge
of the Fines Reform Act **** or similar legislation
strong IT skills
,



including Microsoft Office and relevant systems
resilience and adaptability
, with the confidence to give clear advice and respond to change
critical thinking and people skills
, with a focus on inclusion, service and helping others grow
To learn even more about this role, please read the position description.
If you have any further questions, feel free to email Andrea Bowman at ****** .
Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply.
Learn more about our Aboriginal workforce strategy.
The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
IMPORTANT INFORMATION
Child safety statement of commitment
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people.
We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality.
Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon.
We aim to foster a culturally safe, child safe and child friendly setting for all children and young people we have contact with, deliver services to, or are impacted by our work.
Applications close Wednesday 26 August **** at *****pm
#J-*****-Ljbffr

📌 Senior Review Officer (Melbourne)
🏢 Department of Justice and Community Safety, Victoria
📍 Melbourne