Customer Experience Assurance Lead (Onboard & Travel) (Brisbane)

Customer Experience Assurance Lead (Onboard & Travel) (Brisbane)

14 Aug
|
Queensland Rail
|
Brisbane

14 Aug

Queensland Rail

Brisbane

Queensland Rail in Brisbane is seeking a Customer Experience Assurance Officer (OnTrain Customer Operations) to drive service quality across onboard and tourism services.
The role conducts frontline observations, audits and assurance activities to improve standards and support frontline teams.
This permanent full time position involves travel averaging 15 days per month, works on a 24/7 roster, and is based in Brisbane CBD or regional centres.
#J-*****-Ljbffr

📌 Customer Experience Assurance Lead (Onboard & Travel) (Brisbane)
🏢 Queensland Rail
📍 Brisbane

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