Join a supportive, close-knit warehouse team at Criterion Industries!
At Criterion Industries, we know our success comes from the hard work and dedication of our people. We're proud to offer a workplace where everyone is valued and supported. Join us to enjoy a outstanding work environment, career development opportunities, and the chance to be part of a family-owned business committed to delivering quality products and exceptional service.
About the Company
Established in ****, Criterion Industries is a leader in the manufacturing industry. We specialise in premium aluminium partitioning systems, sliding systems, doors, and hardware accessories that are known for their exceptional quality and design. As a family-owned business, we prioritise teamwork, innovation, and delivering outstanding customer experiences.
About the Role
We're looking for a proactive and reliable Despatch Team Member to join our warehouse team in Epping, VIC. You'll play a key role in supporting our despatch operations— ensuring orders are picked, packed, and dispatched accurately and efficiently. If you're ready to roll up your sleeves, work in a collaborative team environment, and make a meaningful contribution, this role is for you.
Shift hours: 12pm - 8pm (15% afternoon shift loading applicable)
Key Responsibilities
Accurately pick, pack, and check off goods prior to dispatch to meet delivery standards.
Load and unload trucks, participating in quality control checks to ensure orders are correct and complete.
Keep the warehouse clean, safe,



and organised to support a productive environment.
Communicate with customers regarding delivery times and assist with trade sales counter pickups.
Operate forklifts and warehouse equipment safely in line with operational guidelines.
Coordinate with sales and production teams to resolve queries and ensure smooth dispatch.
Maintain inventory of shipping materials and assist with stock control when required.
Provide a high level of customer service by responding to phone and counter enquiries.
Support the wider team and assist other departments to ensure delivery timeframes are met.
Skills and Experience
We're looking for someone with:
Minimum 2 years' experience in a similar despatch or warehouse role.
Strong work ethic and a commitment to safety and accuracy.
Physical fitness for manual handling tasks.
Strong communication and teamwork skills.
Experience with order picking, paperwork, and basic ERP systems (preferred)
Previous stocktake experience (preferred).
We value our team and offer:
Opportunities for growth and skill development.
Competitive pay to recognise your contribution - $*****-$***** per hour PLUS 15% afternoon loading PLUS Super
Free uniforms to keep you looking sharp.
Staff recognition programs to celebrate your achievements.
Free on-site parking.
Company-wide bonus scheme (eligibility after successful 6-month probation).
Ready to Join Us?
Be part of a family-owned company that values your contribution and offers the chance to grow in your career.
#J-*****-Ljbffr

📌 Despatch Team Member - Afternoon Shift (Melbourne)
🏢 Criterion Industries
📍 Melbourne