SOTI is seeking a Manager of Technical Support in City of Monash, Victoria. This role involves leading a team of support engineers through various levels of technical challenges. You will monitor service quality, conduct performance meetings, and ensure operational excellence within the team.
The ideal candidate will have over 8 years of technical support experience, with at least 3 years in a management position. Enjoy working with team-oriented teams, driving continuous improvement, and advancing your career at SOTI.
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📌 Technical Support Manager: Lead & Elevate Customer Experience (South Australia)
🏢 SOTI
📍 South Australia
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